Cigna Southern California Network Update

3/17/2022
Cigna's HMO Select Network agreements with two Optum provider groups in Southern California will soon end.The HMO Select Network agreement with legacy HealthCare Partners in Los Angeles County will end on March 31, 2002; and the HMO Select Network agreement with PrimeCare Medical Group in Riverside and San Bernardino counties will end on June 30, 2022. 

At the same time, Cigna will introduce two new providers groups into the HMO Select Network, providing affordability and enhanced access to HMO Select customers in Los Angeles County and the Inland Empire. MemorialCare joined the HMO Select Network in Los Angeles County, effective January 1, 2022; and Heritage Provider Network (HPN) will joined the HMO Select Network in Los Angeles, Riverside, and San Bernardino counties, effective April 1, 2022. 

If you have clients under Cigna's HMO Select plan, they will be transfered to the new HMO Select Network provider groups, and will soon receive letters explaining this change. About one-third of them will be able to keep their current primary care physican, but those assigned to physicans aligned solely with Optum will not. 

CIgna's customer service representatives are available 24/7/365 to answer any questions, as well as help you and your clients find in-network providers and make arrangements for continuity of care if they are elgible for those benefits. 

It is important to note that Optum's participation is ending only with respect to Southern California HMO Select networks in Los Angeles County and the Inland Empire. Cigna is actively negotiating with Optum to maintain their broader relationship in Southern Califoirnia through their full HMO and OAP contracts with legacy HealthCare Partners, PrimeCare Medical Group and other Optum providers.