IngenioRx Home Delivery Pharmacy will become CarelonRx Mail and IngenioRx Specialty Pharmacy will become CarelonRx Specialty Pharmacy. The name change will not impact Anthem's members’ benefits, coverage, or how they fill their prescriptions. In addition to their mail and specialty pharmacies, Anthem's members can continue to fill their prescriptions at any in-network retail pharmacy. They will not need new prescriptions for current medications.
CarelonRx will be part of Carelon, a new healthcare service brand that blends a powerful suite of solutions to solve complex challenges and support whole health across the entire healthcare continuum. CarelonRx will continue to harness its clinical expertise and deep medical insights to develop tools and solutions that lead to improved outcomes and lower overall costs.
Please read this updated FAQ for details about member outreach and ID card reissuance.