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  • BlueShield of California
  • Boker Alert

Blue Shield of California Broker Alert

Admin
  • March 23, 2026
  • 1 min

As of February 1, 2026, Community Medical Centers (CMC) facilities are no longer in‑network for Blue Shield of California members. CMC has an affiliated PPO medical group, Community Health Partners (CHP), who serve a select group of PPO members.

We are aware that CHP providers may not be accepting Blue Shield members because of out‑of‑network status. The information below outlines members’ right to care and cost responsibilities based on plan type.

Continuity of Care

In alignment with Blue Shield’s established Continuity of Care policy, members who were in an active course of treatment with CHP before February 1, 2026 can apply to continue receiving treatment at in‑network benefit levels.

PPO plan members

Members may choose to receive care from non‑contracting providers. They may be responsible for higher out‑of‑pocket costs, depending on their plan design and prior authorization. Benefit details and cost‑sharing are outlined in the member’s EOC.

Note: Different arrangements may apply for ASO groups or other self‑insured clients.

Group Medicare Advantage plan members

Group Medicare PPO plans allow the ability to see any Medicare certified provider. Therefore, members may continue their care with CHP, as long as the provider is willing to bill Blue Shield.

Emergency care

Members who need emergency services should call 911 or go to the nearest emergency room immediately, even if the hospital is no longer in network. Emergency services are covered according to the member’s plan benefits.

Members who have questions should contact Blue Shield customer service using the telephone number listed on the back of the member ID cards. 

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