As previously announced, effective November 1, 2023, the Cigna Healthcare PPO Network will replace the First Health network as the provider network outside of California for Health Net PPO plans with out-of-state coverage. In order to help you assist your members in navigating this change, Health Net has created FAQ flyers to answer their questions such as:
• Do I need to do anything to make this change?
• If I need assistance, do I call Cigna or Health Net?
• How do I find a provider?
The Cigna FAQs flyers are available now:
• Broker FAQs
• Member FAQs
Source: Warner Pacific