By the Numbers
Our staff of 350+ seasoned professionals serve
more than 70,000 employers representing more than
$4 billion in premiums.
Respect & Reputation
Warner Pacific has the size, expertise and carrier relationships to bring our clients a robust portfolio of products and a competitive edge.
High-Touch, High-Tech
We’ve invested not only in our people, but also in our technology. Our consumer-centric tools are proprietary — exclusive to Warner Pacific — and built on broker needs and feedback.
Services & Support
When you partner with us, you enjoy access to a dedicated team of specialists who are here to make sure everything runs smoothly, from the first contact through enrollment.
Our Culture
Warner Pacific is a family-owned organization with the independence to always act in the best interests of our agents and carrier partners. At the core of our success — and that of our clients — is an experienced, committed, and ethical team of professionals who deliver unparalleled service. Our employees embody the values of Warner Pacific’s owners, John and Dave Nelson, and make Warner Pacific the company it is today.
Our team is an extension of yours. We’ll help you shoulder your open enrollment, back-office and administrative work so you have more time for what you do best — selling. All our company’s resources are organized around you and your business.
We are known for:
- Market leadership. Our teams bring decades of experience and a wealth of knowledge.
- Consultative operating model. We have 350+ employees ready to serve you as your back office and advisory team.
- PRO Suite technology. Our innovative technology allows you to service your clients from quote to card, while delivering administrative savings to you.
- Agent development. We take a hands-on approach in helping you succeed.
- Trust and integrity. We do more than just transact business — we build lasting relationships.
Featured Team Member
Warner Pacific’s leadership team shares two common characteristics:
a passion for problem-solving and a long tenure of carrier experience.
Most of our team members have been with us for years, and
we take pride in nurturing their eagerness to serve and succeed.
JANICE BALAY
Ancillary Sales Consultant
Get ready to be wowed by our very own Janice Balay, a powerhouse with an incredible 30 years of industry experience under her belt! Janice has been part of the Warner Pacific family for 13 years, proving herself as a customer service superstar before recently transitioning to the role of Ancillary Sales Consultant. Reporting to Brent Hitchings, our Senior VP of Specialty Programs, Janice works her magic by supporting our California brokers and Sales Executives.
With roots from Little Rock, Arkansas, Janice has a taste for adventure and travel. She's a self-confessed Disneyland fanatic and has also ventured to France, Canada, and various parts of Mexico. But her travel dreams don't stop there! Janice is looking forward to embarking on a Mediterranean cruise or perhaps exploring the fjords of Norway someday.
When she's not helping our team thrive, Janice loves to zip around her neighborhood on quad roller skates, a hobby she's enjoyed since she was young. And after a long day of skating or working her sales magic, Janice kicks back with her favorite British detective shows.
Our Story
Over the years, Warner Pacific has grown to be a trusted and top-producing
General Agency by placing our agent partners first. Our core values and the spirit of
family set us apart, and continue to define our company in everything we do.