How to use Site of Service
Employees can log on to anthem.com/ca, search for providers for the following services and pay less when they use independent providers:
All in-network independent labs are part of the Site of Service program. On the FindCare tool, under Specialty, employees can search for "Independent Laboratory" in their zip code or county. For non-health savings account (HSA) plans, employees pay $0 and their deductible is waived. Employees on HSA plans must meet their deductible before $0 copay applies.
Radiology and advanced diagnostic imaging
Employees can use independent radiology centers for X-rays, ultrasounds, MRIs, or CT scans. On the FindCare tool, under Specialty, employees can search for "Radiology" "Clinic/Center" in their zip code or county.
For procedures performed in an Ambulatory Surgical Center (ASC), copays are lower than when the same procedure is performed at a hospital. Preferred provider organization (PPO) and HSA plans have an additional copay for outpatient hospital procedures that is waived when employees use an ASC. On the FindCare tool, under Specialty, employees can search for "Ambulatory Surgical Center" in their zip code or county.
The FindCare tool flyer and new Site of Service flyer are available to share with employers and their employees.